What is KnowYourMarket.ai?

KnowYourMarket.ai is a cutting-edge platform that uses artificial intelligence to help businesses gain deep insights into market trends, customer preferences, and competitor strategies. With tools for market research automation, predictive analytics, and personalized marketing insights, KnowYourMarket.ai enables businesses to make informed, data-driven decisions.

How can KnowYourMarket.ai help my business?

KnowYourMarket.ai empowers businesses by providing automated market research, audience segmentation, and sentiment analysis. These features allow businesses to tailor their marketing strategies, predict market shifts, and enhance customer targeting, ultimately improving ROI and business growth.

What types of data does KnowYourMarket.ai analyze?

Our platform analyzes a variety of data sources, including customer feedback, social media trends, market reports, and competitor data. With advanced AI algorithms, we can extract valuable insights to help you understand your market landscape and make informed decisions.

Is KnowYourMarket.ai suitable for all industries?

Yes, KnowYourMarket.ai is designed to serve businesses across a wide range of industries, including retail, finance, technology, healthcare, and more. Whether you're a startup or an established enterprise, our platform offers valuable insights tailored to your specific industry needs.

How secure is my data with KnowYourMarket.ai?

We take your data security seriously. KnowYourMarket.ai uses state-of-the-art encryption and security measures to ensure that your data is stored and transmitted safely. We are committed to maintaining the highest standards of privacy and security for our users.

The CX Reality Report| KnowYourMarket.ai

The CX Reality Report

Experience your brand like your customers do.

Ever wondered what it’s like to buy from you? The CX Reality Report shows you exactly that — step by step. We test your full customer experience from the outside in, revealing how real users interact with your website, support, and brand touchpoints. The result is a clear view of what delights, what frustrates, and what needs fixing to turn browsers into loyal customers.

Buy Now - $1,050

What's Inside
The CX Reality Report

The CX Reality Report puts your brand under the same microscope your customers do. It follows a complete user journey, from first impression to post-purchase touchpoints, identifying friction points, inconsistencies, and moments that drive loyalty. You receive a user journey map, first-impression test, support audit, and NPS-style UX score, all compiled into a concise report and short video walkthrough. Delivered within five business days, it’s the fastest way to see your business through your customers’ eyes.

01: User Journey Mapping

Trace every step your customer takes from discovery to decision.

Simulates real customer interactions across key digital touchpoints
Identifies drop-offs, delays, and unnecessary steps in the buying path
Highlights where experience friction occurs and why
Includes a visual journey map from first visit to conversion

02: First-Impression Tests

See what customers notice first - and what they don’t.

Assesses your website’s clarity, trust cues, and visual impact
Measures load speed, navigation flow, and initial engagement
Reports on whether your message connects instantly or confuses visitors
Provides a clear list of improvements to increase conversion readiness

03: Support Response Audit

Test your brand’s responsiveness in real time.

Sends genuine support, sales, or enquiry requests to measure response quality
Evaluates tone, speed, helpfulness, and resolution effectiveness
Scores your support experience against industry expectations
Highlights missed opportunities for stronger customer engagement

04: NPS and UX Score

Quantify how customers really feel about their experience.

Assigns a Net Promoter Score (NPS)-style rating based on user testing
Evaluates your brand’s UX across usability, clarity, and emotional response
Provides a weighted CX score with key drivers of satisfaction or frustration
Benchmarks your experience against similar businesses

Final Deliverables

Professionally designed PDF report (10–15 pages)
Full CX heatmap showing pain points and highlights
Executive summary and NPS-style UX scorecard
Five-minute video walkthrough of the full experience review

Why This Report Matters

Every sale starts with an experience and that experience decides whether customers buy or bounce. The CX Reality Report shows you how your brand feels to a real user, pinpointing the exact steps that cause friction and the moments that create delight. It delivers a clear roadmap to improve conversion, retention, and brand trust simultaneously.

Buy Now - $1,050

How It Works

From purchase to delivery, here's what to expect.

Secure your CX Reality Report through Stripe’s trusted checkout. You will receive instant confirmation on-screen and by email, along with your next steps.

We will contact you to confirm your website link, email inbox access (for test enquiries), and support contact details. This allows us to fully replicate a real customer journey.

All data connections are read-only and used solely for analysis. We never store or share credentials, and everything runs through secure, encrypted integrations.

We test your end-to-end customer experience through the KnowYourMarket process, combining automated analysis with human evaluation. Our team documents every insight, friction point, and success moment.

Within five business days, you will receive your full report and walkthrough video detailing your CX strengths, weaknesses, and exact improvement actions.